A complete guide on how to buy gift vouchers.
Give the gift of experiences at the Zoo of the Pyrenees in 5 easy steps.
There are 2 variants, choose yours:
You will receive the gift voucher within 24 hours of purchasing the experience at the Zoo of the Pyrenees.
What you have to decide beforehand
No. of persons
Do you want to make a gift for one person or do you want them to enjoy the experience accompanied by friends or family?
Do you prefer a private group activity or can it be an experience where other visitors participate?
No. of activities
Are you interested in giving one activity as a gift or would you prefer to include several activities?
The beneficiary of the gift voucher can of course extend his or her visit day by purchasing additional activities.
Open date or specific day?
Does it have to be for a particular day or do you want the person to choose the day?
Even if you choose a specific day, the beneficiary can postpone his or her visit at no additional cost.
The gift voucher is valid for 1 year from the date of issue.
Payment method
A. Directly from the website by filling out a form and paying by credit card.
B. Contacting us.
We give you the option to pay by:
Bank transfer
BIZUM
Credit or debit card
How to buy gift vouchers with an open date?
A. From the form
- Choose the experience/s you want to give as a gift. Experiences to give as gifts
- Go to the gift voucher purchase page. Buy gift vouchers
- Choose the experiences and the number of people you want to include in the voucher.
- Write the text you want to appear on the voucher.
- Decide in which language you want the voucher.
Payment
The payment of the gift voucher is processed in a totally secure way using the 3D Security system. You can pay with VISA or MasterCard. If you want to pay by bank transfer or BIZUM, please contact us.
B. Contact us
Options:
Phone and WhatsApp: +34 610 75 02 24
Email: zoopirineu@gmail.com
Information we will need:
- Your name and email or phone number
- Do you want the gift voucher for a specific day or with an open date?
- What activities do you want to give as a gift?
- How many people do you want to include in the gift voucher?
- The text you want to appear on your gift voucher and the language of the voucher.
- How would you like to pay?
Once we receive confirmation of payment we will send you the gift voucher.
Gift voucher delivery
We will send you the personalised gift voucher to your email address. Check all the details of the voucher. If you don’t like any detail, or if there is any wrong information, we will personalise the voucher according to your requirements.
Delivery of the gift voucher takes a maximum of 24 hours. If you need the gift voucher immediately, please contact us. We will arrange this at no additional cost.
How to buy gift vouchers for a specific day?
- Go to the ticket sales page.
- Buy tickets in the usual way.
- It may happen that there is no availability for an activity you want to give as a gift. In this case you will have to choose another day or another activity to give as a gift.
- Immediately after payment you will receive your tickets on your email address.
- Please send us this confirmation to zoopirineu@gmail.com or by WhatsApp at 610 75 02 24.
- Mention that it is a gift voucher and tell us to which name we have to write down on the personalised voucher.
- We will send you the personalised gift voucher in digital format within 24 hours.
